Sign in or reset a password
Use “Forgot password?” on the login screen for an email reset link. Check your spam or junk folder if it does not arrive.
Explorly Support
How can we help?
For app issues, feedback, feature requests, account help, or privacy questions, contact the Explorly support team.
Email [email protected]Never send your password, authentication code, or exact location in a support email.
Common help topics
Change location access
Open iOS Settings, find Explorly, and change Location access. Location is optional and only powers likely-visit suggestions.
Change notifications
Open iOS Settings → Notifications → Explorly to allow or disable alerts, sounds, and badges.
Delete your account
In Explorly, open Profile → Settings → Delete account and confirm. See the Privacy Policy for retention details.
Privacy choices and requests
You can manage many privacy choices directly:
- Revoke location, camera, photo, or notification permission in iOS Settings.
- Remove your profile photo from your Explorly profile.
- Delete your registered account from Profile → Settings → Delete account.
To request access, correction, deletion, portability, restriction, or other rights available where you live, email [email protected] with the subject “Explorly Privacy Request.” Tell us what you are requesting and the email address associated with your account. Do not include your password or sensitive travel details.
We may ask for information needed to verify that you control the account. Read the Privacy Policy for details about information handling and retention.
Help us investigate an app issue
When relevant, include:
- your iPhone model and iOS version;
- the Explorly version shown in Profile → Settings;
- what you expected and what happened instead; and
- the steps that reproduce the issue.